Privacy Policy

Introduction

Silvia's Cleaning LLC ("we," "us," or "our") operates this website and provides residential and commercial cleaning services in the South Metro Denver area. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a request for an estimate.

By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information you voluntarily provide to us through our website forms, including:

• • Contact information: name, email address, phone number, and preferred contact method
• • Property information: service address, number of bedrooms and bathrooms, square footage, and property condition details
• • Service preferences: type of cleaning, frequency, preferred date, and additional services requested
• • Access details: how we access the property, pet information, and special requests
• • Communication preferences: whether you'd like us to call, text, or email you
• • How you found us: referral source (Google, social media, referral, etc.)

We may also automatically collect basic technical data such as your IP address, browser type, and pages visited, for site performance and security purposes.

How We Use Your Information

We use the information you provide to:

• • Respond to your estimate request and provide a custom quote
• • Schedule and deliver cleaning services
• • Communicate with you about your service, appointment reminders, or follow-ups
• • Improve our website and services
• • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Protect Your Information

We take reasonable steps to protect the personal information you share with us. Form submissions are transmitted securely and delivered only to authorized team members of Silvia's Cleaning LLC.

However, no method of transmission over the internet is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

Third-Party Services

Our website uses the following third-party services:

• •FormSubmit.co — to securely deliver estimate form submissions to our team email
• • Google Maps — to display our service area on the website
• • Google Fonts — to load website fonts

Each of these services has its own privacy policy governing how they handle data. We encourage you to review them if you have questions.

Cookies

Our website may use basic cookies for functionality and performance. You can disable cookies in your browser settings, though some features may not work properly without them.

Your Rights

You have the right to:

• • Request a copy of the personal information we hold about you
• • Ask us to correct or delete your information
• • Opt out of future communications at any time

To make any of these requests, contact us at info@silviascleaning-llc.com.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us:

• • Email: info@silviascleaning-llc.com
• • Phone: (720) 869-4752
• • Location: Aurora, CO