Frequently AskedQuestions About OurCleaning Services

Everything you need to know before booking your next cleaning.

Frequently Asked Questions

Answers to YourMost Common Questions

Everything you need to know before booking — from pricing to scheduling and our satisfaction guarantee.

What areas do you serve?

We proudly serve Aurora, Parker, Castle Rock, Castle Pines, Centennial, Lone Tree, Highlands Ranch, Littleton, Greenwood Village, Englewood, and the surrounding South Metro Denver area.

How do I get a quote?

Just fill out our online estimate form with a few details about your space. We review your request, follow up if we need any more information, and send you a custom quote — fast and free.

Are you insured and bonded?

Yes — Silvia's Cleaning LLC is fully insured and bonded. Every cleaner on our team is also background-checked and trained, so you can feel confident having us in your home or business.

What's included in a standard cleaning?

A standard cleaning covers kitchens, bathrooms, floors, dusting, surface wipe-downs, and trash removal — the everyday upkeep that keeps your space feeling fresh between deeper cleans.

Do I need to be home during the cleaning?

No — many of our clients aren't home during their cleaning and simply provide access instructions ahead of time. Our cleaners are background-checked and trusted, so your home stays safe and secure either way.

What products do you use?

We use eco-friendly cleaning products that are safe for your family, pets, and the planet, without cutting corners on results.

Can I reschedule or cancel?

Yes — life happens. Just reach out with as much advance notice as you can so we can adjust our schedule and keep things easy for everyone.

What if I'm not satisfied?

We back every visit with a 100% satisfaction guarantee. If something isn't right, let us know and we'll come back to make it right — free of charge.

Do you bring your own supplies and equipment?

Yes — our team arrives fully equipped with all cleaning products and tools. If you'd prefer we use specific products (for allergies, sensitivities, or personal preference), just let us know when you book.

Do you offer recurring cleaning plans?

Absolutely. We offer weekly, bi-weekly, and monthly plans for clients who want consistent upkeep. Recurring clients get priority scheduling and a dedicated cleaner whenever possible.

Ready For a Spotless Space?

Let's Get Your Space Spotless

Get a free, no-obligation estimate today. We'll review your space and send you a custom quote fast.

Our Service Areas

Proudly Serving the South Metro Denver Area

From Parker to Aurora, our team brings the same care and attention to every home and business we serve.

  • Aurora
  • Centennial
  • Parker
  • Castle Rock
  • Castle Pines
  • Lone Tree
  • Highlands Ranch
  • Littleton
  • Greenwood Village
  • Englewood
Text UsCall (720) 869-4752